Reservation and Cancellation Policy

All Studio Boutique Hotel reservations will be confirmed by email. All modifications and cancellations must be sent in a typed document (via fax or e-mail) to our reservations department. The request must indicate passenger’s name, quantity of people (adults and children), check in and check out dates, and room type.

Check in time is 3:00 pm and check out time is 12:00 md. After 12:00 pm STUDIO HOTEL reserves the right to charge a $20 plus taxes per hour fee and the full night rate if check out occurs after 6:00 p.m.

Children (12 years old or under), do not pay extra if staying in the same room with adults. Children (over 12 years old), will pay $45 extra plus taxes per night if staying in the same room with adults. Children can not stay alone in a room (Unless otherwise prearranged).

Pets are not permitted unless otherwise indicated, with the exception of Seeing Eye dogs.

Room preferences and special requests (i.e. bed preference, upper floor, and location) are not guaranteed, and are subject to availability at check in time.

CANCELLATION POLICIES

Cancellations are effective on the date written notice is received via Fax or e-mail in our Reservations office. If refund is applicable and adheres to the policies, the corresponding amount will be refunded, less a XX% administration fee. The following cancellation policies will apply: Cancellations must be made in writing and sent to fax 506-22 82 05 05 or by email to reservaciones@costaricastudiohotel.com, and must be confirmed by hotel as received to be considered valid.

Refunds, if applicable will be made upon receipt of written cancellation; refunds will be made as per the following:

All year round: From 3 Days to 1 day prior to clients arrival will be refundable 100% of the total amount –Within 24 hours or No show are not refundable. No Shows, Late Cancellations, Unused nights or Services, or Early Checkouts are not refundable.

IMPOSSIBILITY OF PERFORMANCE

It is agreed that STUDIO HOTEL will be relieved of its obligations in the event of natural disasters, fire, strike lockout, order of government authorities or any reasonable circumstances beyond its control.